IT support for Aurora businesses, minutes from Southlands.
Southeast Aurora is practically next door to us. If your business is anywhere along the E-470 corridor, around Southlands, or up Parker Road, RTFM IT Services may be the closest IT company you'll find.
Your neighbors on the southeast side
Aurora is Colorado's third-largest city, and most IT companies serving it sit way across the metro. We're the opposite: RTFM IT is based in Parker, which puts Southlands, Saddle Rock, and the whole southeast E-470 corridor about fifteen minutes from our home base. For businesses out here, we're not "the IT company that covers Aurora." We're local.
We work with the kinds of businesses that keep this side of the city running: medical and dental offices, retail and restaurants around Southlands, contractors and service companies, and professional firms in the office parks along Smoky Hill and Arapahoe.
Farther north and west, toward the Anschutz campus and original Aurora, we support businesses remotely with scheduled on-site visits, and we're upfront about what that looks like before you sign anything.
What we do for Aurora businesses
Managed IT services. Monitoring, updates, security, and tested backups on every computer, for one predictable monthly rate.
Helpdesk and support. A real person to call, most problems fixed remotely within the hour, and quick on-site help across southeast Aurora.
IT consulting. Plain-English planning for growth, moves, security, and the yearly "what should we budget for technology" question.
Common questions from Aurora businesses
Which parts of Aurora do you serve?
All of it remotely, and southeast Aurora fastest in person: Southlands, the E-470 corridor, Saddle Rock, Smoky Hill, and nearby. For far-north locations we'll tell you honestly what on-site response looks like before you commit.
We're a restaurant near Southlands. Do you do POS and Wi-Fi?
Yes. Point-of-sale systems, kitchen printers, guest and back-office Wi-Fi kept properly separated, and the internet connection they all depend on.
Can you support a business that's open evenings and weekends?
Yes. Monitoring runs around the clock, and we plan maintenance around your hours, not ours. Emergency help is available after hours; we'll explain exactly how that works and what it costs.
The close-by IT team for southeast Aurora.
Start with a free IT check-up. We'll look at your setup and tell you, in plain English, what we'd do.